Frequently Asked Questions

  • Do you offer 24-hour emergency service?

    Yes, we provide 24-hour emergency water extraction service. Our rapid-response team is available day and night for flood and burst-pipe emergencies throughout Montgomery County.

  • Are you IICRC certified?

    Yes, we have a fully insured and IICRC-certified team. Our certified carpet-care and water-damage restoration technicians serve homes and businesses across Montgomery County.

  • Do you guarantee your carpet cleaning?

    Yes, we offer a 100% satisfaction guarantee on our carpet cleaning services. We also provide same-day scheduling availability for your convenience.

  • Can you repair carpet ripples?

    Yes, we fix ripples, tears, loose seams, and worn edges using power-stretching equipment. This helps extend carpet life and delay full replacement costs.

  • Do you provide free installation quotes?

    Yes, we offer free carpet installation quotes. Our experienced team handles residential and light-commercial projects throughout Montgomery County with clean job sites guaranteed.

  • Are your cleaning products pet-safe?

    Yes, we use eco-friendly cleaning agents and non-toxic solutions safe for families and pets. Our products are hypoallergenic and designed for healthier indoor environments.

  • Do you serve The Woodlands area?

    Yes, we serve The Woodlands, Spring, Tomball, Magnolia, and Humble. Our Montgomery-based team covers all of Montgomery County and surrounding Texas communities.

  • How long have you been operating?

    We've been serving the community since the 1990s as a family-owned, locally operated company. Our strong community reputation is built on integrity and outstanding customer service.

  • Can you clean natural stone surfaces?

    Yes, we clean and restore marble, travertine, slate, and granite using gentle pH-balanced formulas. Our specialized tools ensure streak-free restoration without etching or damage.

  • Do you bundle air duct services?

    Yes, we offer bundled air duct and filter cleaning for comprehensive HVAC hygiene. This improves system efficiency and household air quality in humid Texas climates.

  • What's included in mattress cleaning service?

    Our mattress cleaning eliminates dust mites, sweat, and allergens using deep-steam sanitation. The non-toxic, quick-dry process is safe for same-day use after cleaning.

  • Do you offer moisture testing services?

    Yes, we provide immediate on-site assessment and moisture-level testing during water extraction emergencies. This ensures full restoration and helps prevent mold and structural deterioration.